
Nuance, in partnership with Microsoft, has introduced the Dragon Ambient eXperience (DAX) Copilot, an AI tool revolutionizing clinical documentation. It efficiently generates draft clinical summaries from in-person or telehealth consultations for physician review and EHR entry. Leveraging Microsoft’s Cloud for Healthcare, DAX Copilot blends conversational, ambient, and generative AI, easing the administrative burden on healthcare professionals. It’s part of Nuance’s Dragon suite of solutions, proven to reduce burnout by 70% and cut documentation time by 50%. Early users report improved work-life balance and job satisfaction.
Nuance, in collaboration with Microsoft, has unveiled a groundbreaking AI tool designed to revolutionize clinical documentation. Known as the Dragon Ambient eXperience (DAX) Copilot, this innovation employs conversational, ambient, and generative AI technologies to simplify the process of creating clinical documentation.
Formerly referred to as DAX Express, DAX Copilot swiftly and securely generates draft clinical summaries from in-person or telehealth consultations. These summaries are then made available for physician review and entry into the Electronic Health Record (EHR) system.
Powered by the Microsoft Cloud for Healthcare, this tool blends Nuance’s conversational and ambient AI capabilities with the latest generative AI model, thereby enhancing clinical workflow efficiency.
Diana Nole, Executive Vice President and General Manager of Healthcare at Nuance, a Microsoft subsidiary, emphasized the significant progress made in harnessing generative AI to enhance user experiences over the past few years. She announced a new era of AI-driven copilots that will assist professionals across various industries, including healthcare practitioners who grapple with complex cognitive tasks.
Nole pointed out the immense administrative burden placed on healthcare professionals and how AI-powered copilots, such as DAX Copilot, have the potential to alleviate this burden responsibly. She emphasized Nuance’s commitment to collaboration with top AI researchers and access to a trusted infrastructure and global platform to empower healthcare providers with a dependable copilot, ultimately allowing them to dedicate more time to patient care.
Nuance offers a range of solutions, including Dragon Medical One, a cloud-based speech recognition system that serves as a valuable workflow assistant and documentation companion for recording clinical visits in EHRs.
DAX Copilot is part of the comprehensive Nuance Dragon suite of solutions, which have been adopted by numerous healthcare organizations. These solutions have demonstrated remarkable results, including a 70 percent reduction in burnout among healthcare professionals and a 50 percent reduction in documentation time.
Clinicians who participated in the private preview of DAX Copilot reported positive outcomes, such as improved work-life balance, higher job satisfaction, and a decrease in burnout-related feelings.